Privacy Policy - DujVitality

1. Introduction

Welcome to DujVitality. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

DujVitality is the data controller responsible for your personal data. If you have any questions about this privacy policy, please contact us using the details provided at the end of this document.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide

Contact information such as name, email address, phone number, and postal address
Information submitted through contact forms or inquiry requests
Communication preferences and marketing consent
Any other information you choose to provide when contacting us

2.2 Information We Collect Automatically

Technical data including IP address, browser type, and device information
Usage data including pages visited, time spent on pages, and navigation patterns
Cookie data as described in our Cookie Policy

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your inquiries and provide customer support
To process and fulfill product inquiries and orders
To send you information about our products and services (with your consent)
To improve our website and user experience
To comply with legal obligations and protect our rights
To analyze website usage and optimize our services

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given explicit consent for marketing communications
Legitimate interests: To operate and improve our business, website, and services
Legal obligation: To comply with applicable laws and regulations
Contract performance: To fulfill inquiries and provide requested information

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service providers who assist in operating our website and business
Professional advisers including lawyers and accountants
Law enforcement or regulatory authorities when legally required
Third parties in connection with business transfers or restructuring

All third parties are required to protect your data and use it only for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under UK and EU data protection laws, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to restriction: Request limitation of processing
Right to data portability: Request transfer of your data
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

DujVitality
17 Station Road, Redhill
RH1 1NZ, United Kingdom
Email: [email protected]
Phone: +44 1737 568 294

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.